Overview

This facility is responsible for delivering life-saving therapies—often under strict temperature controls—to a broad network of outpatient and satellite clinics. The client’s pharmaceutical distribution process involved receiving bulk shipments of chemotherapy drugs, repackaging them across a range of temperature requirements: ambient, refrigerated, frozen, and deep-frozen.

Client Challenge

Complex Packaging, Constrained Space, and Inefficient Workflow

Their in-house packaging operation encountered several key issues: 

  • Cumbersome Assembly: Greenbox containers required 12 to 20 components per box, making the assembly process labor-intensive and slow.
  • Heavy Packaging: Large boxes weighed up to 45.8 lbs, necessitating two staff members for safe handling.
  • Space Constraints: Limited facility space restricted throughput and reduced refrigerated storage capacity.
  • Limited Technology: The existing packaging lacked integrated sensors for tracking and monitoring.
  • Scalability Concerns: Future expansion depended heavily on increased reliance on third-party logistics providers. 

 

The client required a durable, easy-to handle, and technologically advanced cold chain solution that would:

  • Reduce packaging complexity and save time
  • Fit within existing space constraints
  • Offer real-time temperature and geolocation visibility
  • Be compliant with healthcare sterilization standards
  • Scale with regional program growth
  • Remain cost-effective

The BioTouch Solution

LLV 53

Tech-Enabled, Scalable, and Space-Saving

BioTouch introduced the va-Q-med packaging platform—a vacuum-insulated system designed for efficiency and technological advancement.

Key Enhancements:

  • Simplified Packaging: Only 2 panels per box, significantly reducing assembly time and training needs.
  • Lighter, Safer Transport: New boxes weigh 12 lbs (small) and 23.6 lbs (large).
  • Integrated Sensors: Provide real-time geolocation and temperature monitoring with automated alerts.
  • Improved Facility Efficiency: Freed up cold storage space by removing the need for panel preconditioning.
  • Forward Stocking Locations (FSLs): Enabled faster replenishment and allowed clinical staff to be reallocated to higher value tasks.

 

Client Results
By implementing BioTouch’s va-Q-med platform, the client reengineered its pharmaceutical distribution model to be faster, smarter, and more scalable. A strong example of how cold chain innovation can deliver both clinical impact and operational excellence.

Measurement

Time & Labor Savings:

Halved packaging time, freeing up pharmacy technicians for other responsibilities.

Real Estate Optimization

Reclaimed 300 sq ft for pharmaceutical storage.

Safety & Compliance

Real-time alerts helped reduce the risk of temperature excursions.

Scalability Without Overhead

Supported growth with minimal new infrastructure requirements.

Cost Efficiency

Fewer components, lighter packaging, and reduced labor needs lowered overall costs.