- Who We Help
- Medical Device
Industry
Medical Device Companies
From complex device kitting to last-mile delivery, BioTouch keeps your medical products moving with the precision, compliance, and speed your business demands.
Whether you're distributing continuous glucose monitors, implantable devices, or everyday care products like ostomy and continence supplies, we deliver with accuracy and control at every step — so your team can stay focused on patient outcomes.
Where Medical Device Operations Break Down
Medical device supply chains are complex, regulated, and unforgiving when failures occur.
-
Complex Kitting & Fulfillment Requirements
High SKU counts, evolving product configurations, and physician or patient-specific needs strain internal teams. Managing pick/pack/ship alongside kitting adds further operational burden — especially across U.S. and European markets.
-
Time-Critical Delivery Failures
Delays impact more than operations — they affect patient care. Whether it’s a missed implant delivery, delayed CGM shipment, or unavailable care product, service disruptions erode trust and outcomes.
-
Compliance & Traceability Gaps
FDA, MDR, and UDI requirements increase documentation complexity, creating risk across audits, reporting, and product recalls.
-
Fragmented Vendor Landscape
Multiple vendors for logistics, kitting, and print create accountability gaps, slower response times, and inconsistent performance.
How BioTouch Solves It
We unify logistics, kitting, and fulfillment into a single, compliant infrastructure — giving you visibility, control, and scalability across your entire device lifecycle.
Device Kitting & Fulfillment
Streamline operations with integrated kitting and distribution designed for accuracy, flexibility, and compliance.
- Custom and standard kit configurations
- Pick, pack, and ship capabilities for finished goods and components
- Component sourcing and inventory management
- ISO 13485-compliant assembly processes
- Lot tracking, serialization, and UDI support
Specialty Logistics for Medical Devices
Move critical devices through your supply chain with confidence — from distribution centers to care settings and end users.
- Dedicated healthcare courier network for time-sensitive deliveries
- Stat, same-day, scheduled, and parcel shipping options
- Direct-to-provider, clinic, and patient delivery models
- Chain-of-custody tracking and documentation
- Real-time GPS tracking and proof of delivery
- Temperature-sensitive and controlled transport
Regulatory-Compliant Print & Labeling
Ensure every product ships with accurate, compliant documentation and materials — on demand.
- Device and package labeling (UDI, IFU, barcoding)
- Regulatory documentation and inserts
- Sales and field team collateral
- On-demand print fulfillment via online portal
- Variable data printing for personalization and traceability
Supporting the Full Spectrum of Medical Devices
We support a wide range of regulated products across healthcare and home-use environments, including:
- Diagnostic Devices
- Ostomy and continence care products
- Active Implantable Devices
- Implantable Devices
- In‑Vitro Diagnostics
- Orthopedic Devices
- Cardiac Rhythm Management Devices
- Diabetes Care Devices (incl. Continuous glucose monitors)
- Surgical
- Wearables / Remote Patient Monitoring
- Surgical Instruments
- Laboratory/Testing Products
- General Medical Devices
Why BioTouch?
Healthcare logistics takes precision, traceability, and a partner who understands what's at stake. BioTouch unifies fulfillment, compliance, and support under one team — so you can scale without compromising quality.
-
U.S. & Global Capabilities
With facilities and courier networks across the United States and European operations, BioTouch scales with your distribution footprint — wherever your devices need to go.
-
Compliance Built Into Every Step
ISO 13485 certification, FDA registration, HIPAA, and GDPR compliance are embedded into every fulfillment workflow — ensuring accuracy, traceability, and consistency across every product that moves through our facility.
-
Flexible, Scalable Fulfillment
Support providers, distributors, and direct-to-patient delivery models across product lines, regions, and volumes — with the infrastructure to grow as your business grows.
-
One Partner. Total Accountability.
Logistics, kitting, and print unified under a single operational team — one vendor accountable for one standard of performance across your entire device supply chain.