- Who We Help
- Specialty & Transplant (HLA) Laboratories
Industry
Specialty & Transplant Laboratories
In transplant medicine, every specimen is irreplaceable and every delivery is urgent. BioTouch provides the dedicated courier programs, standardized collection kitting, and compliance documentation that transplant laboratories depend on.
Industry Challenges
HLA and transplant laboratory logistics demand a level of precision, speed, and accountability that most logistics providers simply aren’t built for. BioTouch is.
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Time-Critical Specimen Transport
HLA typing and crossmatching are among the most time-sensitive workflows in laboratory medicine. Every pickup is urgent — a missed collection or delayed delivery doesn’t just affect the lab, it directly affects a patient’s transplant timeline.
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Specimen Rejection & Integrity Risk
Improper handling, temperature deviations, or incorrect collection supplies can compromise specimen viability and require recollection — delaying results and putting patients at risk.
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Inconsistent Collection Kitting
Inconsistent collection kits across sites drive pre-analytical errors—tube mismatches, missing requisitions, wrong containers. Standardized, lab-specified kits prevent them.
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Limited Shipment Visibility
Without real-time tracking and proactive dispatch oversight, labs have no way to intervene when a shipment is at risk — until it’s too late.
Our Solutions
Integrated services designed to protect specimen integrity, reduce rejection rates, and keep transplant programs moving forward.
Specimen Collection Kitting
Standardized, lab-specified kits delivered consistently across your network - reducing pre-analytical errors and reducing specimen rejection.
- Custom collection kit assembly built to your exact protocol requirements
- Transplant center and hospital collection site programs
- ISO 13485-compliant assembly with full lot documentation
- Inventory management and auto-replenishment to prevent supply gaps
Dedicated Courier & Specimen Transport
Specimen pickups handled with the urgency they demand—built around your lab's workflows.
- Stat, scheduled, and on-demand specimen pickup
- Same-day delivery to laboratories and processing facilities
- 24/7 courier dispatch oversight and exception management
Temperature-Controlled Transport
Validated cold chain transport protecting specimen viability from collection through delivery.
- Refrigerated specimen transport
- Controlled packaging with continuous temperature monitoring
- Excursion alerts and full temperature documentation
Technology & Visibility
Real-time oversight of every shipment giving your lab confidence and dispatch through delivery.
- Real-time GPS tracking and route optimization
- Electronic chain-of-custody documentation
- Digital signature capture and proof of delivery
- Secure systems aligned with HIPAA and ISO 27001
Why BioTouch?
When Every Specimen Matters, Every Detail Counts
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Proven Outcomes
Up to 75% reduction in specimen rejection rate.
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Faster Turnaround
Optimized routing and proactive dispatch oversight deliver faster pickup and higher sample return rates.
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Real-Time Visibility
Every shipment monitored from pickup to delivery with proactive alerts and exception management.
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Dedicated Courier Teams
Health-care trained couriers certified in OSHA, BBP, and specimen handling with dedicated routes — built around your lab's workflows.